Sometimes, files are damaged during the download process. Before contacting support, please try this:
1- Delete the bad track(s) from your computer.
2- Clear your internet cache and cookies.
3- Close all open web-browsers.
4- Open a new browser and log in to Traxsource.com to download the track(s) again.
Traxsource strives to provide the best service possible. If the problem still persists, just let us know via the contact form link below and please make sure to provide the following information:
1- Your registered Traxsource Username.
2- The name of the track(s).
3- The order date.
4- Please provide as many details as possible (ie, the exact times of glitch or issue within the track).
We will do all that is possible to get the problem resolved ASAP.