The most common cause of credit card problem is that the 3 digit security code or expiration date does not match the credit account number. For security reasons we do not store 3 digit security codes and expiration dates in our system and therefore they must be entered every time you make a purchase.
1. If you have had trouble using your card, please try to make the purchase again being sure to carefully enter the correct expiration date and 3 digit security code (found on the back of your card).
2. Finally, if you have communicated with your bank/card issuer and you are still not sure why your card won’t work, please let us know so we can look into from our side. You can submit a request by clicking here: https://traxsource.zendesk.com/hc/en-us/requests/new